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    COACH — Centre for Organisation, Guidance and Change Support
    Executive reading the business press
    Coaching · Counseling · Consulting · Changing

    Engineering sustainable change for institutions and organisations across Central Africa

    From Kinshasa, COACH Sarl helps public institutions, companies and technical and financial partners operating in the DRC move from assessment to action through reform, monitoring and evaluation, and support to leadership teams.

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    -47 years
    of impact since 2017
    3
    Programmes — Uongozi, Ushauri, Usaidizi
    60+
    Services in our catalogue
    DRC
    Head office — Kinshasa
    Our approach

    3C → 4th C

    Three levers — Coaching, Counseling, Consulting — serving a fourth C: Changing. An integrated approach connecting leadership, decision support, technical expertise and change management.

    Our modes of intervention
    • Public institutions
    • Public administrations
    • Public and private companies
    • NGOs & civil society
    • Projects, programmes & technical partners
    Jean Serge Bikoro, founder of COACH Sarl, introducing the firmFilmed introductionA word from the founderJean Serge Bikoro — Founder, COACH Sarl · 2 min 38Watch the introduction
    Institutional references

    Institutions and partners we have supported

    These references reflect the range of settings in which the firm has worked.

    • Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
    • Union Internationale des Télécommunications (UIT / ITU)
    • SENAREC — Secrétariat National pour le Renforcement des Capacités
    • Ministère des Finances — République Démocratique du Congo
    • Conseil Présidentiel de Veille Stratégique (CPVS)
    • Institut National de la Statistique (INS) — RDC
    Our programmes

    Uongozi, Ushauri, Usaidizi

    The need determines the approach: develop leadership, inform a decision or provide delivery capacity.

    “Uongozi”

    Coaching

    Training and human capacity building

    Support for individuals and teams to translate learning into professional behaviours and leadership practice.

    Learn more     “Ushauri”

    Counseling

    Strategic arbitration and decision support

    A confidential space to examine options and their implications. The client retains decision-making authority and control over implementation.

    Learn more     “Usaidizi”

    Consulting

    Delivery engineering and technical assistance

    Technical capacity brought in to design and deploy the tools, processes and systems the institution needs.

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    Our practice areas

    Where our assignments concentrate

    Focused capabilities to address the obstacles to effective decisions, organisation and delivery.

    Track record

    Six recent assignments, six contexts

    Assignments that illustrate our work across different institutional and local settings.

    GIZ

    Mid-term evaluation of the ProGERIM II project

    Mid-term evaluation of GIZ's ProGERIM II project in the Lualaba and Haut-Katanga provinces, assessing results and informing improvements to implementation.

    View the assignment
    ITU / SENAREC — Ministry of Planning

    Young digital ambassadors in the DRC

    Administrative and logistical support to the training and capacity building of young university graduates across four cities.

    View the assignment
    Ministry of Finance

    Review of administrative, financial and accounting procedures

    Review of the procedures manual of a Ministry of Finance project team, towards clearer organisation and more secure management.

    View the assignment
    Presidential Strategic Watch Unit (CPVS)

    Quality review of the Government Action Plan

    Contribution to the quality review of a draft Government Action Plan and support to the costing process for a government steering body.

    View the assignment
    National Institute of Statistics (INS)

    Updating staff regulations and internal rules

    Facilitation of a workshop dedicated to updating the staff regulations and internal rules of the National Institute of Statistics.

    View the assignment
    Luhwindja Chiefdom — South Kivu

    Economic governance and participatory budgeting

    Support to the Luhwindja Chiefdom in strengthening economic and financial governance and implementing a participatory budgeting approach.

    View the assignment

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